ELK MemoGard support

A question, a problem or a suggestion? We usually reply within 2 business days.

Contact us

• Email: elkconsultingltd@gmail.com
• From the app: menu, then Help & support, then Contact support (version details are attached automatically).
• Publisher: ELK Consulting LTD, Mauritius

Frequently asked questions

A reminder did not ring

Open the menu, then Reminder health. MemoGard shows which phone settings can block a reminder (notifications, exact alarms, battery saver) and opens the right screen in one tap with Fix.

Do reminders work without Internet?

Yes. Reminders are scheduled on your phone and ring even offline.

How do I remove ads?

Menu, then Remove ads: 1 month, 1 year or lifetime, as a one-time purchase with no automatic renewal. You can restore a purchase from the same screen.

How do I change the language or switch to dark mode?

Menu, then Settings, then Preferences.

How do I export my data or delete my account?

Settings, then Account: full export, or deletion of the account and all associated data.